INTRODUCTION

Voicemod, Limited Company (hereinafter, Voicemod)  is the owner of the domain name voicemod.net, tuna.voicemod.net and the websites hosted therein.

This Privacy Policy is an integral part of Voicemod’s General Terms of Use (TOU) and shall apply to the processing of personal data of users in our websites, products, services and applications (hereinafter, Voicemod Products), including both data provided by them directly and data that may be collected automatically or provided by third parties during the supply of any product, service or application requested and/or in the development of a contractual relationship with us. Additional terms and conditions may also apply in your interaction with us, depending on the products and services you request and use at any given time.

The access, use and maintenance of Voicemod Products involves the processing of personal information of its users according to the purposes informed in this policy.

We do care about your privacy and we are committed to protecting your information, so our Privacy Policy describes how Voicemod collects such data, complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) as well as in any other regulations that may be applicable.

The navigation or usage of Voicemod Products, as well as their options and functionalities, implies your acceptance with their terms and conditions and our Privacy Policy. The supply of any information required implies the acceptance of its processing in a manner consistent with the purpose for which it was supplied and your compliance with these conditions and policies. Similarly, the acceptance of our conditions and policies through any of the options enabled, both on our websites and in our applications, implies full and unreserved acceptance of all its terms and conditions.

You should read our policy carefully to ensure that you fully understand it. We encourage you to check the Policy frequently for any updates or changes it may contain.

If you do not agree with our policies, please leave this website and do not use this or any of our services, applications and products.

DATA CONTROLLER. CONTACT.

Voicemod  is the Controller of your personal data which will be processed according to the terms and conditions set forth in the privacy policy. 

Corporate identity:

Voicemod, Limited Company, registered office at 10 Obispo Don Jerónimo St. 46003, Valencia (Spain) – Registro Mercantil de Valencia, Tomo 9835, Libro 7117, Folio 74, Hoja V-160921, Registration no. 1. 

Should you have any doubts or questions, you can contact us through email: privacy@voicemod.net.

VOICEMOD PRODUCTS

• Websites over the domain names mentioned-above. 

• Desktop & Controller

• Clips

• Community (Tuna)

• Voicemod GO

All the information about our products are available in www.voicemod.net and in VM Terms of Use (ToU).

INFORMATION WE COLLECT. Here you can find all the information that Voicemod processes when using our products and services:

REGARDING ALL VM PRODUCTS

Legal basis: Processing is necessary for the performance of a contract to which the data subject is party [6.1.b) GDPR]

Purposes: 

1. Creation of users’  account
2. Feedback and support  (Support channel)
3. Voicemod voice improvement project.

Data collected: 

1. VM username or the username used in the platform chosen to log in,  profile picture,…
2. Name, email, country, product/platform, the type of licence you have and all the additional

information you want to add.

1. Samples of your voice to improve the quality of our voice filters.

Legal basis: Our legitimate interest [6.1.f) GDPR]

Purposes: 

1. Services and apps functionality and updating:

• To ensure that you can fully enjoy the services offered by Voicemod 
• To protect and maintain them and the websiteS environment itself. 
• Sometimes the collected info is used to analice how much success Voicemod website has, how many users interact on it, etc. to develop and include better or new features as well as to get statistics for internal voicemod study and knowledge

1. Product personalization: Depending if you log-in as PRO user or not, your information helps us to provide, customise and improve the services/ products
2. Sending information, about updates, new functionalities, etc. regarding Voicemod products and services
3. Information about the activities you perform in Voicemod using Desktop or/and Controller
4. Information about the activities you perform and content you share on third-party sites (e.g. Instagram, TikTok, Snapchat, Twitch, Twitter, Facebook)

Data collected:

1. Diagnostic data – including error and performance data-, device ID and OS, IP address, environment and apps used to access to VM environment, language, use pattern, number of sounds downloads and uploads, interactions by user in his pc screen, etc.

Some above-mentioned data will not be processed if the user has installed ad-blockers. 

Your purchase history which include name, surname, e-mail and payment method, your user ID, device ID, Discord, Twitch and other social media accounts usernames and device and product interaction.

1. Username, Email
2. Usage events, titles of custom voices and custom sounds, etc.
3. Username used in the platform only if those ones want to disclose it. For further information you can read their Privacy Policies.

Legal basis: Legal obligation [6.1.c) GDPR] Specifically, the Directive (EU) 2019/790 of The European Parliament and of the Council of 17 April 2019 on copyright and related rights in the Digital Single Market

Purpose: Managing copyright infringement notices

Data collected: Your and the alleged infringer’s name, address, telephone number, e-mail and the potential infringing content and user For more information about this topic you can read VM Community Guidelines and Copyright Policy. 

WEBSITES

Legal basis:  Our legitimate interest [6.1.f) GDPR]

Purposes: 

1. Websites functionality
2. Recruiting: Voicemod uses third-party platforms for publishing job offers and receiving your CVs such as Lever or LinkedIN or third-party entities (e.g. universities) You can read more about Lever’s privacy through the following link. Also the privacy policy of LinkedIN can be found here.

Data collected:

1. Browsing data. For more information you read our Cookies Policy.
2. CVs, photos, telephone, address, professional experience, ID,… and any other information that the potential candidate had included in such platforms.

Legal basis:  Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract [6.1.b) GDPR]

Purposes: Hiring (Recruiting process, interviews and all phases from the application to the confirmation of the job placement)

Data collected: CVs, photos, telephone, address, professional experience, ID, social security number, bank account, nationality, and any other necessary information.

COMMUNITY (TUNA)

Legal basis: Processing is necessary for the performance of a contract to which the data subject is party [6.1.b) GDPR]

Purpose:

1. Voice samples in Discord when using “VoicemodTunaBot” For more info about how it works:. We fully comply with the requirements of Discord’s General and Specific Terms of Use and its Privacy Policy, which also apply to this data processing.
2. Provide you with the Products and App’s services

Data collected: 

1. Your voice, user_name, user_id, guild_name, guild_id, channel_name, channel_id.
2. Audio information such as voices of the content uploaded to the platform, the content you download from Tuna to your pc or any other device or/and about the content you convert from external platforms.

CLIPS AND STORE

Legal basis: Processing is necessary for the performance of a contract to which the data subject is party [6.1.b) GDPR]

Purpose: Provide you with the Products and App’s services

Data collected: Videos, sounds, gifts and  your voice and audio recordings (from your library or directly through your camera and/or microphone) when you install and use the application to create content.

DESKTOP & CONTROLLER

Legal basis: Processing is necessary for the performance of a contract to which the data subject is party [6.1.b) GDPR]

Purpose: Provide you with the Products and App’s services

Data collected: Local media on your PC and your smartphone or tablet.

VOICEMOD GO

Legal basis: Processing is necessary for the performance of a contract to which the data subject is party [6.1.b) GDPR]

Purpose: Provide you with the Products and App’s services

Data collected: 

• Videos, sounds, gifts and  your voice and audio recordings (from your library or directly through your camera and/or microphone) when you install and use the application to create content.
• Audio information such as voices of the content uploaded to the platform, the content you download from Tuna to your pc or any other device or/and about the content you convert from external platforms.

CONSERVATION

We retain your personal information for as long as necessary for the purposes for which we collect taking into account the specific legal basis for each processing. But depending on the type of data processing and the applicable regulation or law for their deletion, this information deletion will be restricted to the legal minimums and maximums. Meaning that, some data, even being unnecessary for us, must be conserved and blocked with the aim of complying with future legal obligations of any kind: tax, commercial, tax, etc. or even when we are required to do so by the Security Forces and/or by Courts. Once the legally required retention periods have expired, the blocked data will be deleted. 

We also inform you that the blocked data will be anonymized and not used by Voicemod.

DATA COMMUNICATION

We may share limited information with providers or vendors we hire to perform specific works. This includes for example, payment platforms such as Xsolla and Paddle; cloud service providers like Google and AWS that host our data and services; tools and softwares like Amplitude, Iterable to analyse the user’s interaction.

Also, Voicemod We may share information about you that has been previously anonymised so that it cannot reasonably be used to identify you. For example, we may share aggregated user statistics for the purpose of describing our business to partners or the public.

Also, raising doubts or your feedback through our “moderation channel” in Discord, you allow Voicemod to share such content anonymously on FAQ  in order to promote what users think of Voicemod.

INTERNATIONAL DATA TRANSFERS

Voicemod operates and supports its products, services and applications from Spain without prejudice to the use of platforms and suppliers located in other countries within the framework of its provision, subject to the provisions of the data protection regulations in force at any given time.

User data may be stored or processed on our servers in Europe, without prejudice to the fact that it may be stored or processed in other countries where our suppliers related to our services and applications have their presence, operate or maintain their facilities. Processors that may participate in our services and applications located outside the European Union (EU) and the European Economic Area (EEA) such as the United States and United Kingdom must have an adequate level of protection, under the conditions and guarantees required by law and contract.

When transferring data outside the European Economic Area (EEA) we use Standard Contractual Clauses, and rely on European Commission Adequacy Decisions on specific countries, as appropriate, or other legally compliant mechanisms or conditions for such data transfers. Meaning that they will be carried out in accordance with the minimums established in the GDPR. 

The data transfers that may be carried out will be those necessary to operate and supply the applications, products and services described for the indicated purposes. By using our applications, products and services, you acknowledge and agree that your data will be processed outside your country of residence.

SECURITY MEASURES

Voicemod is committed to complying with its obligation of confidentiality and secrecy regarding the personal data it processes and adopts the administrative, technical and physical security measures required by the legislation on privacy in order to reasonably ensure their protection and avoid their alteration, loss, treatment or unauthorised access, taking into account at all times the state of technology. However, we cannot fully guarantee the absolute invulnerability of our security systems or those of third parties, since no security measure currently in place is absolutely unbreakable, and Voicemod will therefore not be liable under any circumstances for any incidents that may arise in relation to personal data when they are derived from an attack or unauthorised access to its systems in such a way that it is impossible to detect them by the security systems in place, without prejudice to the possible obligation to report the event to the competent authorities and users concerned.

Any third party, agent or representative of Voicemod who needs access to your information is also obliged to introduce reasonable technical and organisational measures for the protection of your information.

However, our Website or the product itself may contain links to third party sites. Please note that these providers are governed by their own policies and we recommend that you review their terms and conditions, privacy and cookie policies before using such platforms or services. However Voicemod performs a prior filtering of providers to try to choose the one that offers the best security guarantees. But we can not be responsible for the use and management that they make of your information.

MINORS

If you are not of legal age as per your relevant legislation or your parents have not provided appropriate consent according to the applicable laws Voicemod will deny your access to Voicemod Products without prior notice and without any liability If we have any reason to believe that you are using them without parental /legal guardians consent. 

If we become aware that personal data of a user under this age has been provided or collected in or through our services or applications without that prior authorization, we will take appropriate measures to delete them as soon as possible, reserving the right to suspend or terminate the services and use of applications that you may be using. 

RIGHTS OVER YOUR DATA

As a data subject, you have the right to exercise the following rights:

• access to your data, which you can also consult in “my account-profile” section;
• the rectification of your data, because we also want to make sure that your information is accurate and up to date;
• the deletion of your data;
• the limitation of the processing of data concerning you,
• the opposition to the processing of your data, when the legal basis for the processing of your data is our legitimate interest,
• the withdrawal of your consent to the processing of your data, when the legitimation for processing your data is your consent;
• the portability of your data, when the legitimation for the processing of your data is your consent or the execution of a contract.
• To not be subject to automated individual decision-making.

To exercise the aforementioned rights you should contact us through the email privacy@voicemod.net. We will process your request as soon as possible, always within the deadlines stipulated by the GDPR, the legislation in force at the time of the request and our internal procedures.

In addition, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you have any doubts or are not satisfied with the exercise of your rights by writing to the following address: C/Jorge Juan nº 6, C.P: 28001 (Madrid), with telephone number (+34) 912 663 517 or through the AEPD’s specific channel.