Reviewed: 10/08/2022
The privacy of your personal data and transparency
in its processing is a priority objective of our corporate policies and a regulatory requirement.
Voicemod is the owner of the domain name voicemod.net, tuna.voicemod.net and the websites hosted therein.
This Privacy Policy is an integral part of Voicemod’s General Terms and Conditions and shall apply to the processing of personal data of users in our websites, products, services and applications, including both data provided by them directly and data that may be collected automatically or provided by third parties during the supply of any product, service or application requested and/or in the development of a contractual relationship with us. Additional terms and conditions may also apply in your interaction with us, depending on the products and services you request and use at any given time.
The access, use and maintenance of our sites, products, services and applications involves the processing of personal information of its users according to the purposes informed in this policy.
We do care about your privacy and we are committed to protecting your information, so our Privacy Policy describes how Voicemod collects such data, complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) as well as in any other regulations that may be applicable.
The navigation or use of our websites, products, services and applications, as well as their options and functionalities, implies your acceptance with their terms and conditions and our Privacy Policy. The supply of any information required implies the acceptance of its processing in a manner consistent with the purpose for which it was supplied and your compliance with these conditions and policies. Similarly, the acceptance of our conditions and policies through any of the options enabled, both on our websites and in our applications, implies full and unreserved acceptance of all its terms and conditions.
You should read our policy carefully to ensure that you fully understand it. We encourage you to check the Policy frequently for any updates or changes it may contain.
If you do not agree with our policies, please leave this Web Site and do not use this or any of our services, applications and products.
DATA CONTROLLER. CONTACT.
Voicemod, Limited Company (hereinafter, Voicemod) is the Controller of your personal data which will be processed according to the terms and conditions set forth in the privacy policy.. For more information about our corporate identity, you are invited to visit our Legal Notice.
Should you have any doubts or questions, you can contact us through email: privacy@voicemod.net.
The data processed according to the services, applications, functionalities and products used are as follows:
INFORMATION WE COLLECT
We collect certain information when you visit our website and by using the services provided through our website. This includes information you provide to us and information we collect automatically:
A) User account details: When creating an account in Voicemod, we need you to provide us with the following data which we process for the sole purpose of giving you access to the services: username, email, profile picture and/or any other information you wish to provide in the optional blank gaps. But also, you can log in using your Discord, Twitch, Google or Apple accounts.
The legal basis for such processing is your consent. Therefore, we retain your data until revoking your consent or until you request their deletion, ask for their portability, or also oppose their processing.
B) Feedback and support: If you desire giving feedback or asking questions a support channel has been set up. So, in order to resolve any query correctly as soon as possible some data has to be known by us: name, email, country, product/platform, the type of license you have and all the additional information you want to add describing the matter.
But also, you can raise those doubts or your feedback through our “moderation channel” in Discord. The feedback or content raised may be shared anonymously in FAQ and as a promotional aim to show what users think about Voicemod.
The legal basis for such processing is your consent. Therefore, we retain the data contained on the sent form, or the Discord channel and the “query or feedback ticket” itself during the time necessary to fulfill the purposes for which they were collected and unless you revoke your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing.
You can read more about Discord’s privacy through the following link.
A) Website functionality: Accepting and accessing the present website Voicemod will know about your browsing data.
The legal basis for such processing is our legitimate interest. Therefore, we retain your data until the earliest of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
We may also receive information from cookies. For more information about cookies, you can consult our Cookies Policy. However, please note that you may not be able to use some of our services if you do not give your consent or subsequently revoke your consent, such as accessing your user account.
B) Services functionality and updating: When interacting on our website, Voicemod will know the following data: device ID and OS, IP address, environment and apps used to access our environment, language, use pattern, etc. That information is necessary in order to ensure that you can fully enjoy the services offered by Voicemod and to protect and maintain them and the website environment itself. Also, that information sometimes is used to analice how much success Voicemod website has, how many users interact on it, etc. to develop and include better or new features as well as to get statistics for internal voicemod study and knowledge.
The legal basis for such processing is our legitimate interest. Therefore, we retain your data until the earliest of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
Voicemod is the owner of the domain name voicemod.net and the legal and beneficial owner of Desktop and Controller Apps. Also, Voicemod is licensor of these progressive products and back-end technology.
Desktop is a real-time voice changer for PCs and Controller is the companion app for Voicemod Desktop which acts as a remote control for Desktop. With this App users can unlock the ability to switch voice changers, toggle them on and off, and access soundboards without having to look at the PC screen.
We collect and process information you provide to us or to which we have access in the course of your use of the apps on the terms set out in this Privacy Policy and, in particular, when you install and use both applications to create content with your device or PC by recording, uploading, modifying and modulating videos, sounds and voices. We may process data that are linked to you or due to the connection and synchronization between Controller and Desktop but also, with Clips and Tuna.
We do care about your privacy and we are committed to protecting your information, so our Privacy Policy describes how Voicemod collects such data, complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) as well as in any other regulations that may be applicable.
This specific Desktop’s Privacy Policy is an integral part of the Desktop and Controller Apps’ Terms of Use, the Voicemod’s Privacy Policy and its General Terms and Conditions.
You should read our policy carefully to ensure that you fully understand it. We encourage you to check the Policy frequently for any updates or changes it may contain.
If you do not agree with our policies, please do not use the Desktop and Controller Apps.
INFORMATION WE COLLECT
The data is collected directly from your use and behaviour in the environment of our applications or due to connection and synchronization between them. Visual information may be obtained when you use our app’s functionalities and you give us your permission to access your local media to select videos, images and audios.
Below you will find further details on the processing of such data, classified according to the purpose of the processing:
A) Provide you with the Desktop and Controller and Apps’ services: When using Desktop and/or Controller, Voicemod collects the following information from you: videos, your voice and audio recordings.
The legal basis for such processing is your consent giving Desktop and Controller permission to access your local media on your PC and your smartphone or tablet. by means of the pop-up notifications to select videos and our legitimate interest. Therefore, we retain your data until revoking your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing.
B) Product personalization: When using the Apps and depending if you log-in and use the software as PRO user or not, your information helps us to provide, customize and improve the services; such data may be: your purchase history which include name, surname, e-mail and payment method, your user ID, device ID, Discord, Twitch and other social media accounts usernames and device and product interaction.
The legal basis for such processing is our legitimate interest.
C) Information about the activities you perform in Voicemod using Desktop or/and Controller: Once your Voicemod account is already created and you start to interact on Desktop and/or Controller, the following data and metadata can be collected or processed by us: images and audio information, specifically, the voices of the content uploaded to the platform but also, the content you download from the products to your pc or any other device or/and about the content you convert from external platforms.
The legal basis for such processing is your consent.
D) Apps functionality and updating: When interacting in Desktop and/or Controller, Voicemod will know about: diagnostic data, -including error and performance data-, indirect identifiers such as device ID and OS, IP, language, use pattern, etc. That information is necessary in order to ensure that you can fully enjoy the services offered and to protect and maintain them and the product itself. Also, that information sometimes is used to know which are the most interesting Desktop and Controller Apps’ functionalities for you, and for example, to analice how much success Desktop and Controller have, in order to develop and include better or new features as well as to get statistics for internal voicemod study and knowledge.
The legal basis for such processing is our legitimate interest. Therefore, we retain your data until the earliest of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
E) Feedback and support: If you desire giving feedback or asking questions a support channel has been set up. So, in order to resolve any query correctly as soon as possible some data has to be known by us: name, email, country, product/platform, the type of license you have and all the additional information you want to add describing the matter. But also, you can raise those doubts or your feedback through our “moderation channel” in Discord. The feedback or content raised may be shared anonymously in FAQ and as a promotional aim to show what users think about Voicemod.
The legal basis for such processing is your consent. Therefore, we retain the data contained on the sent form, on the Discord channel and the “query or feedback ticket” itself during the time necessary to fulfill the purposes for which they were collected and unless you revoke your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing.
You can read more about Discord’s privacy through the following link.
F) Sending information of Desktop and Controller updates, new functionalities and regarding other Voicemod services: Once you acquire the category of user, sometimes we may send you information and communications in relation to Desktop, Controller and Voicemod services, in general: updates, releases, new functionalities, etc. The information we process is the following: username and email.
The legal basis for such processing is our legitimate interest.
Voicemod is the owner of the domain name voicemod.net and the legal and beneficial owner of Clips App and licensor of this progressive product and back-end technology, which allows its users to create different types of content and in different ways.
We collect and process information you provide to us or to which we have access in the course of your use of the app on the terms set out in this Privacy Policy and, in particular, when you install and use the application to create content with your device by modifying and modulating videos’ sounds, voices and gifts.
We do care about your privacy and we are committed to protecting your information, so our Privacy Policy describes how Voicemod collects such data, complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) as well as in any other regulations that may be applicable.
This specific Clips’ Privacy Policy is an integral part of the Clips’ Terms of Use, the Voicemod’s Privacy Policy and its General Terms and Conditions.
You should read our policy carefully to ensure that you fully understand it. We encourage you to check the Policy frequently for any updates or changes it may contain.
If you do not agree with our policies, please do not use the Clips App.
INFORMATION WE COLLECT
All data come from the data subject but are not directly linked to you. Specifically, the data is collected directly from your use and behavior in the environment of our application or due to connection and synchronization with the Desktop app. Visual information may be obtained when you use our app’s functionalities and you give us your permission to access your local media to select videos.
Below you will find further details on the processing of such data, classified according to the purpose of the processing:
A) Provide you with the Clips App’s service: When using Clips, Voicemod collects the following information from you: videos, your voice and audio recordings, either from your library or directly through your camera and/or microphone.
The legal basis for such processing is your consent giving Clips permission to access your local media by means of the pop-up notifications to select videos. Therefore, we retain your data until revoking your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing.
B) App functionality and updating: When interacting in Clips, Voicemod will know about: diagnostic data, -including error and performance data-, indirect identifiers such as device ID and OS, IP, language, use pattern, etc. That information is necessary in order to ensure that you can fully enjoy the services offered by Clips and to protect and maintain them and the product itself. Also, that information sometimes is used to know which are the most interesting Clips’ functionalities for you, and for example, to analice how much success Clips has, in order to develop and include better or new features as well as to get statistics for internal voicemod study and knowledge. Please note that some above-mentioned data will not be processed if the user has installed ad-blockers.
The legal basis for such processing is our legitimate interest. Therefore, we retain your data until the earliest of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
C) Feedback and support: If you desire giving feedback or asking questions a support channel has been set up. So, in order to resolve any query correctly as soon as possible some data has to be known by us: name, email, country, product/platform, the type of license you have and all the additional information you want to add describing the matter. But also, you can raise those doubts or your feedback through our “moderation channel” in Discord. The feedback or content raised may be shared anonymously in FAQ and as a promotional aim to show what users think about Voicemod.
The legal basis for such processing is your consent. Therefore, we retain the data contained on the sent form, on the Discord channel and the “query or feedback ticket” itself during the time necessary to fulfill the purposes for which they were collected and unless you revoke your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing.
You can read more about Discord’s privacy through the following link.
Voicemod is the owner of the domain name tuna.voicemod.net and the website hosted therein. In addition, Voicemod is the legal and beneficial owner of Tuna and licensor of this progressive web application/product and back-end technology, which allows its users to publish sounds and share them with other users so that they can make use of such audio content in their videos or streams. Due to the fact that Tuna is integrated in Desktop and other features, a synchronization of Voicemod services exists. Meaning that if the User deletes his/her Voicemod account, information related to the user history in Tuna will be deleted as well. It will not occur in case your Tuna account is deleted.
Tuna also collects certain types of information necessary to provide the services within the application as set forth below.
This specific Tuna’s Privacy Policy is an integral part of the Tuna’s Terms of Use, the Voicemod’s Privacy Policy and its General Terms and Conditions.
You should read our policy carefully to ensure that you fully understand it. We encourage you to check the Policies frequently for any updates or changes it may contain.
If you do not agree with our policies, please leave this website and do not use this or any of our services, applications and products.
INFORMATION WE COLLECT
We collect certain information when you visit our website and by using the services provided through our website, including the Tuna product itself. This includes information you provide to us, information we collect automatically and information we receive from other sources:
A) User account details: When creating an account in Tuna, we need you to provide us with the following data which we process for the sole purpose of giving you access to the services: username, email, profile picture and/or any other information you wish to provide in the optional blank gaps. But also, you can log in using your Voicemod for Windows account (Desktop) or even, Discord, Twitch, Google or Apple accounts.
The legal basis for such processing is your consent. Therefore, we retain your data until revoking your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing. However, please note that you cannot use Tuna if you delete your Desktop account when access was made through that application.
B) Information about the activities you perform in Tuna: Once your Tuna account is already created and you start to interact on it, the following data and metadata can be collected or processed by us: audio information, specifically, the voices of the content uploaded to the platform but also, the content you download from Tuna to your pc or any other device or/and about the content you convert from external platforms.
The legal basis for such processing is your consent.
C) Feedback and support: If you desire giving feedback or asking questions a support channel has been set up. So, in order to resolve any query correctly as soon as possible some data has to be known by us: name, email, country, product/platform, the type of license you have and all the additional information you want to add describing the matter. But also, you can raise those doubts or your feedback through our “moderation channel” in Discord. The feedback or content raised may be shared anonymously in FAQ and as a promotional aim to show what users think about Voicemod.
The legal basis for such processing is your consent. Therefore, we retain the data contained on the sent form, on the Discord channel and the “query or feedback ticket” itself during the time necessary to fulfill the purposes for which they were collected and unless you revoke your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing.
You can read more about Discord’s privacy through the following link.
D) Managing your copyright infringement notice: As a service provider, Voicemod has the obligation to make available specific copyright claim channels to you and to resolve them by the means provided for that purpose. So, your and the alleged infringer’s name, address, telephone number, e-mail and the potential infringing content and user will be processed.
The legal basis for such processing is your consent and the legal obligation contained in the Directive (EU) 2019/790 of The European Parliament and of the Council of 17 April 2019 on copyright and related rights in the Digital Single Market.
Therefore, we retain the data contained on the “IP claim notice” and the written claim itself during the necessary time to resolve the matter regarding the legitimacy of the specific content. Unless you revoke your consent when requesting their deletion, limit the processing, ask for their portability and also oppose their processing, we have to act accordingly but never disclose your identity unless it is a platform that has addressed you to report a copyright infringement. For more information about this topic you can read the IP Guidelines and Tuna’s Terms of Use.
A) TUNA’s services functionality and updating: When interacting in Tuna, Voicemod will know the following data: device ID and OS, IP address, environment and apps used to access our environment, language, use pattern, number of sounds downloads and uploads, interactions by user in his pc screen, etc. That information is necessary in order to ensure that you can fully enjoy the services offered by Tuna and to protect and maintain them and the product itself. Also, that information sometimes is used to know which are the most interesting Tuna’s functionalities for you, and for example, to analice how much success Tuna has, in order to develop and include better or new features as well as to get statistics for internal voicemod study and knowledge. Please note that some above-mentioned data will not be processed if the user has installed ad-blockers.
The legal basis for such processing is our legitimate interest. Therefore, we retain your data until the earliest of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
B) Website functionality: Accepting and accessing the present website Voicemod and your Tuna’s account, Tuna will know about your browsing data.
The legal basis for such processing is our legitimate interest because. Therefore, we retain your data until the earliest of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
We may also receive information from cookies. For more information about cookies, you can consult our Cookies Policy. However, please note that you may not be able to use some of our services if you do not give your consent or subsequently revoke your consent, such as accessing your user account.
C) Sending information of Tuna updates, new functionalities and regarding other Voicemod services: Once you acquire the category of user in Tuna, sometimes we may send you information and communications in relation to Tuna and Voicemod services, in general: updates, releases, new functionalities, etc. The information we process is the following: username and email.
The legal basis for such processing is our legitimate interest.
Information we receive from other sources:
A) Information about the activities you perform on other sites. For example, if you interact with our social media account or you share Tuna content in LinkedIn, Instagram, TikTok, Snapchat, Twitch, Twitter, Facebook, etc. on another platform, we may receive certain information about you, such as your username on that social media or platform only if those kinds of platforms want to disclose it. For further information you can read their Privacy Policies.
The legal basis for such processing is your consent to the privacy policies and processing of your personal data of those websites and our legitimate interest in processing such data. Therefore, processing will be carried through and data retained until the earlier of the following events: 18 months as set forth in relevant legislation, a request for their deletion, processing limitation, portability or opposition submitted by you through our support channel.
B) Voice samples in Discord when using our Discord Bot. If you interact in the channel where our Bot called “VoicemodTunaBot” is working, Discord can provide Voicemod voice samples from your conversation with time limits based on its policies and terms of use which can be uploaded to Tuna afterwards by you to get used and downloaded. So, The information we process is the following: your voice, user_name, user_id, guild_name, guild_id, channel_name, channel_id.
The legal basis for such processing is your consent. The bot will ask you twice whether or not you will give consent to such activity. In case you do not accept or do not reply to the bot’s private messages, your conversation will not be requested at any time from Discord and no data will be uploaded to Tuna.
We fully comply with the requirements of Discord’s General and Specific Terms of Use and its Privacy Policy, which also apply to this data processing.
CONSERVATION
As mentioned before, we retain your personal information for as long as necessary for the purposes for which we collect taking into account the specific legal basis for each processing. But depending on the type of data processing and the applicable regulation or law for their deletion, this information deletion will be restricted to the legal minimums and maximums. Meaning that, some data, even being unnecessary for us, must be conserved and blocked with the aim of complying with future legal obligations of any kind: tax, commercial, tax, etc. or even when we are required to do so by the Security Forces and/or by Courts. Once the legally required retention periods have expired, the blocked data will be deleted.
We also inform you that the blocked data will be anonymized and not used by Voicemod.
DATA COMMUNICATION
We may share limited information with providers or vendors we hire to perform specific works. This includes for example, payment platforms such as Xsolla and Paddle; cloud service providers like Google and AWS that host our data and services; tools and softwares like Amplitude, Iterable to analyze the user’s interaction.
Also, Voicemod We may share information about you that has been previously anonymised so that it cannot reasonably be used to identify you. For example, we may share aggregated user statistics for the purpose of describing our business to partners or the public.
INTERNATIONAL DATA TRANSFERS
Voicemod operates and supports its products, services and applications from Spain without prejudice to the use of platforms and suppliers located in other countries within the framework of its provision, subject to the provisions of the data protection regulations in force at any given time.
User data may be stored or processed on our servers in Europe, without prejudice to the fact that it may be stored or processed in other countries where our suppliers related to our services and applications have their presence, operate or maintain their facilities. Processors that may participate in our services and applications located outside the European Union (EU) and the European Economic Area (EEA) such as the United States and United Kingdom must have an adequate level of protection, under the conditions and guarantees required by law and contract.
When transferring data outside the European Economic Area (EEA) we use Standard Contractual Clauses, and rely on European Commission Adequacy Decisions on specific countries, as appropriate, or other legally compliant mechanisms or conditions for such data transfers. Meaning that they will be carried out in accordance with the minimums established in the Regulation (EU) 2016/679 [General Data Protection Regulation (GDPR)].
The data transfers that may be carried out will be those necessary to operate and supply the applications, products and services described for the indicated purposes. By using our applications, products and services, you acknowledge and agree that your data will be processed outside your country of residence.
SECURITY MEASURES
Voicemod is committed to complying with its obligation of confidentiality and secrecy regarding the personal data it processes and adopts the administrative, technical and physical security measures required by the legislation on privacy in order to reasonably ensure their protection and avoid their alteration, loss, treatment or unauthorized access, taking into account at all times the state of technology. However, we cannot fully guarantee the absolute invulnerability of our security systems or those of third parties, since no security measure currently in place is absolutely unbreakable, and Voicemod will therefore not be liable under any circumstances for any incidents that may arise in relation to personal data when they are derived from an attack or unauthorized access to its systems in such a way that it is impossible to detect them by the security systems in place, without prejudice to the possible obligation to report the event to the competent authorities and users concerned.
Any third party, agent or representative of Voicemod who needs access to your information is also obliged to introduce reasonable technical and organizational measures for the protection of your information.
However, our Website or the product itself may contain links to third party sites. Please note that these providers are governed by their own policies and we recommend that you review their terms and conditions, privacy and cookie policies before using such platforms or services. However Voicemod performs a prior filtering of providers to try to choose the one that offers the best security guarantees. But we can not be responsible for the use and management that they make of your information.
MINORS
We do not consciously process data of children under 14 years old unless expressly authorized by their parents or legal guardians. Thus, we understand that in case the user is a minor under applicable and relevant legislation, appropriate consent has been given by his or her parents or legal guardians, and therefore use of our services is being carried out with acknowledgement, comprehension, acceptance of the terms and conditions herein as well as the services themselves.
If we become aware that personal data of a user under this age has been provided or collected in or through our services or applications without that prior authorization, we will take appropriate measures to delete them as soon as possible, reserving the right to suspend or terminate the services and use of applications that you may be using.
We are not responsible for acts performed by persons without the necessary legal capacity or for altering or concealing their conditions that render them incapable of performing such acts. Parents or legal tutors of children under 14 who are users of any of our services or applications may contact us at privacy@voicemod.net to discontinue the services and applications they are using and to delete their data.
In case voicemod has doubts about processing data of a user under 14 years of age without parents or legal guardians consent, we shall be able to make an age verification request asking for his/her identity document (ID). Voicemod will delete that ID within thirty (30) days after the request ticket has been closed.
RIGHTS OVER YOUR DATA
As a data subject, you have the right to exercise the following rights:
To exercise the aforementioned rights you should contact us through the email privacy@voicemod.net. We will process your request as soon as possible, always within the deadlines stipulated by the GDPR, the legislation in force at the time of the request and our internal procedures.
In addition, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you have any doubts or are not satisfied with the exercise of your rights by writing to the following address: C/Jorge Juan nº 6, C.P: 28001 (Madrid), with telephone number (+34) 912 663 517 or through the AEPD’s specific channel.
