Privacy Policy

VOICEMOD is active and committed in assuming compliance with the regulations on the protection of personal data.

The user, upon providing the required information or personal data, accepts the processing or communication thereof in the form referred to in this privacy policy.

The processing of data carried out by VOICEMOD is subject to the Organic Law on the Protection of Personal Data (Law 15/1999 of 13 December) and to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, relative to the protection of individuals with regard to the processing of personal data and the free circulation of such data.

VOICEMOD, as responsible for the data it collects from its users, has implemented in its computer systems and installations the technical and organisational measures necessary to guarantee its confidentiality and to prevent its alteration, loss, unauthorised processing and/or access. VOICEMOD has likewise proceeded with the registration of the corresponding files in the Spanish Data Protection Agency. 

The data entered by the users are processed by VOICEMOD in order to properly provide the service, manage the administrative relationship with the customers and be able to send communications regarding incidents or products and services of the Company.

Data provided by the users and stored by Voicemod are located on servers situated in the United Kingdom, in a data centre provided by the company Softlayer, of the IBM group, and subject to stricter technical security measures.

VOICEMOD does not store credit card data entered by users for the payment of their subscription; the indicated data are processed directly by the company responsible for the payment gateway, Stripe, to provide the service. Stripe is an American company that provides services to European companies through its subsidiary Stripe Payments Europe Limited, an entity located in Ireland and subject to European data protection regulations. You may consult Stripe's general privacy policy here: https://stripe.com/us/privacy. You may consult Stripe's policy regarding the transfer of data here: https://support.stripe.com/questions/stripe-and-european-data-transfers.

In the case of use of our software by third-party applications, VOICEMOD does not collect any personal data and only processes device identifiers and data used by the software to manage the licenses granted to third parties that in no case allow the users to be personally identified. In this case, the use of the functionalities provided by the VOICEMOD software will be subject to the privacy policy of the third parties that integrate it, without any intervention by VOICEMOD, for which in no case will it be responsible for the processing of the data carried out by such third parties.

You may exercise at any time your rights to access, rectification, opposition, cancellation, deletion, limitation or portability, by sending your request to support@voicemod.net or by postal mail to Voicemod, SL, C/Barón de Cárcer, 47, 2 - 46001 Valencia (Spain), attaching a copy of your National Identification Document (DNI) or equivalent documentation.